Lost money to an online scam? Explore your recovery options.
A clearer understanding starts with a free case review.
Prime Funds Recovery reviews cases involving online fraud and examines the evidence to identify potential recovery routes. Tell us what happened and how the funds were transferred. Your initial review is free; any further services and applicable fees will be explained before you decide to proceed.
Free Case Review
We only process cases of more than $5000
Start by understanding what may be possible.
A case review can help clarify your next step.
Losing money to fraud can leave you unsure where to turn. An initial review helps establish what happened, what evidence is available and whether there are recovery avenues worth exploring. We assess each case on its own facts and explain the options that may apply.
See How the Review Works
How We Review and Progress a Case
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Share Your Case for Review
Tell us about the loss, the people or platforms involved and the payment method used. We review the information to assess whether your case falls within our services. There is no charge for this initial assessment.
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Examine the Available Evidence
If you choose to engage us, we examine the relevant transaction records, communications and other supporting material. This helps establish the fraud trail and organise the evidence needed for the agreed work.
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Assess Appropriate Claims
Where supported by the evidence and the agreed scope, claims may be prepared for relevant institutions or legal channels. The route taken depends on the circumstances of the loss and the jurisdictions involved.
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Progress Recovery Efforts
Where appropriate, we follow up on claims and pursue discussions or negotiations. We explain developments as the case progresses. The timing and outcome depend on the evidence, the parties involved and the options available.
Put the facts behind your case to work.
A useful review begins with reliable information. We examine the circumstances of your loss and explain which avenues may be available before any further services are agreed.
Request a Free Case Review-
Total funds recovered
$7,787,353
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Years of industry experience
8 years
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Successful cases handled
798+
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Recovery specialists
10+
Specialist Support for Fraud-Related Claims
Fraud and Money-Laundering Case Support
We examine how funds were moved and how fraudulent transactions may have been concealed. The findings help organise the evidence and assess potential claims connected with the loss.
Court Claim Strategy and Advisory
When a case may require court action, we assess the issues, supporting records and potential legal routes. The support available depends on the case, the relevant jurisdiction and the agreed engagement.
Digital Evidence and Transaction Tracing
Wallet activity, transaction histories and online communications can help explain how a scam operated. We examine these digital records to identify links and prepare evidence for further assessment.
Banking Disputes and Recovery Claims
Where financial institutions were involved in a payment, we review the circumstances and available records. This helps identify whether a dispute or recovery claim may be appropriate through the relevant banking channels.
Fraud Pattern Assessment
Investment fraud, Ponzi schemes and payment scams can follow different patterns. We assess how the scheme operated to identify the key events, parties and evidence relevant to your case.
Claim Preparation and Case Coordination
A clear case depends on organised information. We bring the available evidence together, coordinate the agreed steps and help prepare the material needed to support relevant claims.
The People Behind Your Case
Michael Torres
Cyber Forensics Specialist
Examines digital activity, wallet records and online transactions to identify connections and organise technical evidence that can support a fraud-related claim.
Daniel Morris
Head of Fund Recovery
Oversees recovery operations, reviews case priorities and coordinates the strategy for complex matters from initial assessment through the agreed recovery work.
Laura Bennett
Senior Legal Advisor
Assesses legal issues arising from financial fraud and cross-border claims, helping shape the approach to relevant legal procedures and case preparation.
Rachel Collins
Client Case Manager
Coordinates communication, requests supporting information and keeps clients informed about the progress of the work agreed for their case.
Sophie Klein
Banking & Compliance Expert
Reviews payment records and banking procedures to assess potential recovery channels involving financial institutions and the requirements that may apply.
Ethan Brooks
Fraud Analysis Lead
Studies how fraudulent schemes are structured, identifies recurring patterns and helps the team assess the evidence and practical considerations in each case.
Client Experiences
Dillen J
Recovered $156,929
Transparency Throughout the Case
“Dillen highlights the team’s explanations and transparency throughout his case. He describes an organised approach and a recovery outcome he had not expected.”
James R
Recovered $37,229
Clear Guidance After Online Fraud
“James describes a clear, structured process after losing money online. He highlights professional communication, realistic guidance and a positive recovery experience.”
Robert M
Recovered $89,672
A Considered First Step After Investment Fraud
“Robert was cautious about seeking help after an investment scam. He says the free review and straightforward explanations helped him move forward, and he reports recovering a substantial part of his loss.”
Mark T
Recovered $56,121
Straight Answers at Every Stage
“Mark values the straightforward communication and clear process described in his experience. He reports recovering funds he had believed were lost.”
David L
Recovered $191,699
Clear Expectations from the Outset
“David says the team explained the options clearly and approached his case professionally. His feedback focuses on practical guidance and the outcome of the work.”
Sarah M
Recovered $17,020
Rebuilding Confidence After a Scam
“Sarah describes difficulty trusting others after an online scam. She says the initial review and the team’s handling of her case helped her feel more comfortable seeking support.”
A coordinated approach to a complex problem
Online fraud can leave records across multiple wallets, platforms and financial institutions. Bringing investigation, evidence review and claims support together helps organise that information and identify the next steps available for your case.
View the Recovery Process
Your Questions, Answered
How can I find out whether my case can be reviewed?
Start by submitting the details through our free case review form. We assess the information provided to see whether your case falls within our services and which options may be available. A review does not guarantee that the case will be accepted or that funds can be recovered.
What affects the recovery timeline?
The time required depends on the complexity of the case, the evidence available and the institutions or jurisdictions involved. After the initial review, we can discuss the likely stages and factors that may affect timing. A fixed completion date cannot be guaranteed.
How does Prime Funds Recovery approach a case?
Our approach brings together fraud assessment, digital evidence review and consideration of relevant claims channels. We use the available information to organise the case and explain the work that may be appropriate for your circumstances.
What will I need to do during the process?
Provide accurate information about what happened and keep relevant payment records, messages and platform details. If further work is agreed, we may ask for additional documents or clarification. Your case contact can explain the information needed at each stage.
Is the initial review free, and could there be later fees?
The initial case review is free. If you decide to use further services, retainers, fees or commissions may apply depending on the case and the services selected. The scope and charges should be set out in an agreement before you commit. Requesting a review does not guarantee acceptance or recovery.
Free Case Review
We only process cases of more than $5000
Tell us what happened. Understand your next step.
Use the form to share the details of your loss and request an initial assessment. Our team can review the information, identify what else may be needed and explain whether there are options to explore. The initial review is free; any further work and associated fees will be agreed separately.